At Calder Crag, we are committed to ensuring that your order is processed and delivered to you as quickly and safely as possible. We aim to provide a seamless shopping experience from checkout to delivery, and we offer reliable shipping options for our customers worldwide.
1. Shipping Methods and Costs
We offer a variety of shipping options to accommodate your needs, and the shipping costs are calculated based on your order and delivery location. The final shipping fee will be shown at checkout before you complete your purchase.
Currently, we only offer Cash on Delivery as the payment method for your convenience. This allows you to pay directly when your order is delivered to your doorstep.
2. Processing Orders
Once your order is placed, it will be processed and prepared for shipment. Please note that processing time can take up to 2-3 business days from the time your order is received. You will receive an email notification once your order has been shipped.
3. Tracking Your Order
After your order has been shipped, you will receive a tracking number (if applicable) to monitor the progress of your delivery. You can use this tracking number to check the status of your package.
4. Packaging
We take great care in packaging your items securely to prevent damage during transit. All products are carefully packed to ensure they reach you in the same condition as when they left our facility.
5. Customer Responsibility
It is the customer’s responsibility to provide accurate shipping information during checkout. We cannot be held liable for delays or issues arising from incorrect or incomplete shipping details.
6. Delivery Confirmation
Upon delivery, you will receive a confirmation email stating that your order has been successfully delivered. Please inspect the contents of the package to ensure that your order is complete and undamaged. If there are any issues with the delivery, please contact us immediately at [email protected].
7. Shipping Costs
Shipping costs vary depending on the weight and destination of your order. All shipping charges will be calculated during the checkout process, and no hidden fees will be added after your order is placed.
8. International Shipping
Calder Crag offers shipping worldwide. As we operate globally, our customers can enjoy access to our high-quality fishing, hiking, and travel gear no matter where they are located.
For further assistance or inquiries regarding shipping, please feel free to contact us at [email protected].