At Calder Crag, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website and services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
When you visit Calder Crag, we collect certain personal information to process your orders, improve your experience, and communicate with you. This includes:
- Personal details such as your name, shipping address, email address, and phone number.
- Payment details such as the method of payment.
- Any communication or feedback you provide us with.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your orders, products, promotions, and services.
- To improve our website and services based on your preferences and interactions.
- To send you marketing communications (only if you’ve opted in to receive them).
3. Protecting Your Information
We take the security of your personal information seriously and use a variety of security measures to protect it. We use encryption to ensure that your payment details and personal data are kept secure during transmission. However, please note that no method of online transmission is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in delivering our services (such as shipping providers or email marketing platforms), but these parties are obligated to keep your information confidential and only use it for the purposes of providing the services to you.
5. Opt-Out Instructions
You have the right to opt-out of receiving promotional emails or communications from us at any time. If you no longer wish to receive marketing emails, you can click the “unsubscribe” link found at the bottom of any marketing email we send. Alternatively, you can contact us directly at [email protected] to request removal from our marketing list.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. By using our site, you consent to the use of cookies as described in our Cookie Policy.
7. International Operations
Calder Crag operates worldwide, and as such, your information may be transferred, stored, and processed outside of your country of residence. By using our services, you consent to the transfer of your information to countries outside your country of residence, including countries that may have different privacy laws than your own.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
9. Contact Us
If you have any questions about this Privacy Policy or if you would like to exercise any of your rights regarding your personal information, please contact us at [email protected].